Privacy Policy

Last updated: December 26, 2019 Please review this Website Privacy Policy (“Policy”) carefully before providing your personal information. Using this website signifies your agreement to the terms of this Policy. If you do not agree with the information provided below, please do not use our website(s) to obtain information about your coverage or to conduct customer service transactions.

This Website privacy statement describes how information may be collected and used on washingtonnationallifeinsurance.com, as well as related mobile applications (the "Website(s)"). Website content is owned by Washington National Insurance Company. We may change our policies pertaining to information privacy and security at any time. However, if we make changes, we will update our Website Privacy Statement and display the date the change was effective. This Policy describes how we collect, use, and safeguard the Personally Identifiable Information (or “PII”) you provide on the Websites and to assist you in making informed decisions when using them. The Websites are intended only for use within the USA and its territories. If you use the Website(s) from a location other than within the jurisdiction of the USA or its territories, your PII will be transferred to the USA. By using the Website(s) and providing your PII you are consenting to the processing of your information according to the laws of the USA, its many states and territories.

Personally Identifiable Information (PII)

We understand our customers are concerned about their privacy and we recognize our obligation to keep your Personally Identifiable Information (PII) secure and confidential. PII is information that identifies you as a distinct individual, such as your name, policy number, Website log-in credentials, Social Security number, address, telephone number, email address as well as other financial or health information. To register and use the Website(s) to access policy information you may need to provide your PII. The Website(s) also collect PII you voluntarily provide to us if you request more information about products or services we provide. We will use the PII you provide to us to provide the information or transactions requested by you and to personalize your visits. You may browse the Website(s) without providing your PII but some Website functions may not be enabled.

Technology and Internet Cookies

Use of Technology

By using our Website(s) we may also collect information known as “Internet Data”. For example, we use logging information and analytics tools to capture information about our site usage, pages viewed, applications used, files downloaded, browser type, the user’s Internet service provider (ISP), and the user’s type of device and/or device operating system. We use Internet Data to maintain and improve the Website(s). We may also collect information about you and your use of the Website(s) through the use of cookies and similar technologies. Cookies are small text files that are stored within your computer’s memory. These files are used to facilitate your navigation throughout the Website(s). Cookies may be required to gain access to the secured areas of the Website(s). Access to these secured areas may not be available if the cookie is rejected. We use this information to track trends and behavior, such as the date and time of visits, pages viewed, time spent at the site, and the site visited just before and after visiting our Websites. We may also use cookies to make your visit to our Websites more convenient. We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. We may use the services of third parties to collect and use cookies and other Internet Data to provide personalized advertisements for goods and services. To customize your cookie settings please visit our cookie preference center at the following link: Do Not Sell or Share My Personal Information

Our website utilizes tracking technologies to collect and record your activities and movements across our websites throughout your browsing session, including to track button clicks, mouse movements, scrolling, resizing, touches, keystrokes, data entered, device information and orientation, browser visual elements, and screen size ("Session Data"), for purposes of our own internal analytics and improving our products, services, and user experience. Such tracking may include recorded sessions, which we may play back for these purposes. The third parties we utilize for these purposes may include:

  • Anura
  • Email Oversight
  • Transunion
  • Towerdata
  • ActiveProspect
  • Verisk
  • Google
  • Adobe
  • Meta

Privacy of Children

The Website(s) are not directed toward or intended to be used by children under 13 years old and do not knowingly register or otherwise collect PII from or about child under the age of 13 without the prior verifiable consent of the child’s parent or guardian.

Sharing Information

We may use third parties to perform services on our behalf. Third parties that have access to PII are required to adhere to generally accepted privacy and security standards. Furthermore, such third parties have access to your personal data only to the extent necessary to perform their functions and may not use or disclose it for any other purpose.

In addition, we may try to provide a seamless experience to users of the Website(s). From time to time we may use framing, masking and co-branding techniques, which would redirect you to one of our partner’s websites by clicking a link on our site. If you are an insurance policyholder, information associated with your insurance application and policy is also subject to our Insurance Privacy Policy, which are also posted online.

If you are a resident of California, as of January 1, 2020, the California Consumer Privacy Act provides you with new rights concerning your personal information. Read our California Consumer Privacy Policy to learn more.

Internal Security Procedures

We take the protection of your PII very seriously. We use technology tools and design our business practices to help ensure that your PII is fairly and lawfully collected, stored, used, and shared. We secure your PII by using reasonable efforts to prevent unauthorized access or disclosure, or accidental loss or destruction. We also work to maintain the security of, and internal and external access to, your PII through the use of technology and our business practices. For your protection, we use secure servers when transmitting PII over the internet. The security protocols utilized are called Secure Socket Layer (SSL), IPSEC (Secure IP) and TripleDES. SSL protects all data transmissions between your computer and our information systems. SSL utilizes authentication and encryption technology developed by RSA Data Security, Inc. This method of cryptography means that unauthorized individuals cannot readily decipher your personal data. Our secure server uses 128-bit encryption and is verified by Globalsign, Inc., a leading provider of secure online certificates. We utilize intrusion detection tools to secure your PII while it is stored inside our firewall. While we use generally accepted means of securing your PII, no information system can be guaranteed to be impenetrable.

CONTACT INFORMATION

If you have questions or suggestions regarding this Policy, contact us at: Washington National Insurance 11299 Illinois Street Suite 200 Carmel, IN 46032 Attention: Privacy Office.